Return Policy for Bird-e Golf Shop
All item(s) must be NEW and UNUSED. Parts, pieces, accessories, manuals, warranty information, and printed materials must be in the original packaging with the product to be eligible for a refund less the original shipping costs and prepaid return label if applicable. We will inspect all returned items before issuing a refund. Bird-e.com will not refund any item(s) that show any signs of use.
Returns must be received within 30 days of the purchase date.
Custom/Special orders and personalized items cannot be refunded.
Prior authorization is required for all returns. Before returning any item, please email firstname.lastname@example.org to obtain prior authorization. Once you contact support, you will receive a return authorization. Customers are responsible for any return shipping fees. No refund will be given for the original shipping fees.
Once we process your return, a refund will be issued to your original payment method. Refunds may take up to 2 weeks to appear in your account. How long it takes can depend on your credit card company.